To request a refund, either call us or email us to receive your Return Merchandise Authorization (RMA) number. You can call our customer service team at (877)809-3092 or send over an email to [email protected].
All refunds must have a RMA and are subject to the terms listed in our Terms & Conditions.
Our team is here to support you in any way that we can. If you have any questions with anything, reach out to us.
We look forward to assisting you.
Once you have your Return Merchandise Authorization (RMA) number, write it both on the outside of the package as well as on a slip inside your package and send the package to our returns department at:
White Star Fish, LLC
ATTN: RETURNS DEPARTMENT
13266 Byrd Dr Suite 599
Odessa, FL 33556
REMEMBER - RETURNS WITHOUT A VALID RMA OR OUTSIDE THE 30 DAY WINDOW WILL NOT BE HONORED!